Returns & Exchanges

Due to the unique, custom-made nature of HRH Collection pieces, all sales are final and we do not offer refunds. We stand by our craftsmanship and will facilitate exchanges for items that arrive damaged or defective to ensure you are satisfied with your statement pieces.

Return Process

• 1.
  Inspect Your Order

  Examine your jewelry immediately upon delivery and report any defects or shipping damages within 48 hours of receipt.

• 2.
  Request Authorization

  Email our support team with your order number and clear photos of the issue to receive a Return Merchandise Authorization (RMA) number.

• 3.
  Pack with Care

  Secure the item in its original HRH Collection packaging to prevent further damage during transit; items must be unworn and in original condition.

• 4.
  Ship and Track

  Send your package using a trackable shipping service; once received and inspected, we will process your exchange or store credit.